Reference

How voltagebet Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use the lobby — and how we protect it.

Account data protectionPayPal, Venmo, Play+ contextNo data sold to third partiesState-law complianceClear data-request process

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Your account data is encrypted in transit using TLS and stored on access-controlled servers. We apply session timeouts on the mobile app and browser lobby so that an unattended device does not leave your account exposed. Cookies on voltagebet fall into three categories — strictly necessary, analytics, and preference — and you can adjust non-essential cookies through the cookie settings panel at any time without losing your account session.

Encryption in Transit

All data moving between your device and voltagebet travels over TLS encryption. This covers login, payment submissions via PayPal or Venmo, and support messages.

Cookie Controls

We use strictly necessary, analytics, and preference cookies. You can turn off non-essential cookies from the cookie panel without affecting your login or wallet access.

Data Retention Policy

We keep your account data only as long as your account is active or as required under state law. Once a deletion request clears verification, we remove records within the required window.

Third-Party Processor Limits

PayPal, Venmo, and Play+ process payments under their own privacy terms. We share only the transaction data each processor needs — never your full account credentials or browsing history.

What We Collect and Why We Use It

voltagebet Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account with us, we collect the information needed to verify your identity — your name, date of birth, address, and a government-issued ID. This is a legal requirement under applicable state regulations, not a choice we make arbitrarily. When you fund your

1
account using PayPal, Venmo, or a Play+ prepaid card, we record transaction metadata — amounts, timestamps, and payment reference numbers — but we never store your full PayPal login credentials or Venmo PIN on our servers. We also collect device data such as IP address, browser
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type, and session activity to detect fraud and keep your account secure. Email address and any support correspondence you send us are retained for account history purposes. We do not sell, rent, or share your personal data with third parties for their own marketing. Third-party processors
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— including payment rails like PayPal and Venmo — operate under their own privacy terms, which we encourage you to review separately. Data we hold is retained only as long as your account remains active or as required under applicable state law. You have the right
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to request a copy of your data, correct inaccuracies, or ask us to delete your record, subject to any legal retention obligations.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, our privacy team is the right place to start. You can reach us through live chat inside the account dashboard, by email at privacy@voltagebet, or through the in-app support form available on both iOS and Android. We aim to respond to data requests within the timeframe required by applicable state law, and we'll always confirm receipt of your request with a reference number so you can follow up.

Live Chat Start a privacy request directly from the account dashboard. Available when you are logged in on mobile or desktop at voltagebet.

Email Send data access, correction, or deletion requests to privacy@voltagebet. Include your registered email address so we can locate your account record quickly.

In-App Support Form Use the support form in the voltagebet iOS or Android app. Select 'Privacy Request' from the category menu and describe what you need us to do.

Common Questions About Your Privacy at voltagebet

These are the data and privacy questions we hear most often. If your question is not covered here, the live chat or privacy@voltagebet is the fastest path to a direct answer from our team.

We collect your name, date of birth, residential address, email, and a government-issued ID for identity verification. We also log your device type and IP address for fraud prevention.

No. We record transaction metadata — reference numbers and amounts — but your PayPal login or Venmo PIN is never stored on our servers. Payment authentication stays within each provider's own environment.

Retention periods depend on applicable state law. Once legal obligations are met and your deletion request clears verification, we remove your personal record within the required timeframe.

Yes. Submit a data access request via live chat, the in-app support form, or email to privacy@voltagebet. Include your registered email address so we can locate and compile your record.

We do not sell or rent your personal data. We share only what payment processors like PayPal, Venmo, and Play+ need to complete a transaction, and nothing beyond that for external marketing.

Log in, head to account settings, and edit your profile details directly. For fields that require ID re-verification — like your legal name — contact our support team through live chat or email.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoAbout Us Infovoltagebet Banking Guide

How voltagebet Handles Your Personal Information

Data Handling, Cookies, and Account Security

Encryption in Transit

Cookie Controls

Data Retention Policy

Third-Party Processor Limits

Reach Us About Your Privacy Rights

Common Questions About Your Privacy at voltagebet

01 What personal information does voltagebet collect when I open an account?

02 Does voltagebet store my PayPal or Venmo login credentials?

03 How long does voltagebet keep my data after I close my account?

04 Can I request a copy of the data voltagebet holds on me?

05 Does voltagebet share my information with third parties for marketing?

06 How do I update or correct personal data on my voltagebet account?

Privacy Policy

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